Plant and site machinery tyres: preparing a useful service enquiry

Identify the machine and application

Give the manufacturer, model, site asset reference and the machine’s role. State whether it works on a construction site, yard, farm or other environment. A loader, telehandler and industrial vehicle can have very different tyre and wheel arrangements.

Use the machine’s own records or manufacturer information. If the tyre markings are difficult to reach, explain what comes from the asset record and what has been visually confirmed. Do not climb onto unstable equipment to complete an enquiry.

Describe the complete assembly

Provide the full tyre markings where safely available, not just one dimension. State whether the tyre is pneumatic or another type, and mention any known special wheel arrangement. Include the affected position and visible condition without attempting to dismantle anything.

If the machine or wheel has been modified, disclose that. A product chosen for an original configuration is not automatically suitable for the current arrangement.

Flag specialist hazards early

HSE’s multipiece-wheel safety guidance explains why specialist wheels require suitable competence and a safe system of work. Stored pressure and assembly components can create serious hazards. Leave assessment, deflation, dismantling and inflation arrangements to appropriately trained personnel.

Do not loosen rim components, attempt improvised repairs or add air to a suspect assembly as an enquiry preparation step. Stop using equipment where a defect makes it unsafe and follow the site’s isolation and reporting procedure.

Explain the working location

Give the actual site gate, access restrictions, available working area and a responsible site contact. Mention ground conditions, slopes, nearby operations and any induction or permit process. A large machine may require arrangements very different from a van in a level car park.

Keep pedestrians and other site activity under the site’s normal controls. Do not assume that placing a few objects around the machine establishes a safe work area or authorises a contractor to begin.

Send a structured enquiry

Machine make/model and asset reference:
Application and current condition:
Full tyre specification and source:
Affected position / known wheel arrangement:
Exact site access and restrictions:
Responsible site and authorising contacts:
Relevant isolation, induction or permit arrangements:
Work requested and capability to confirm:

A safe overview photograph can help orientation. Avoid sending unrelated confidential site documents; share the requirements needed to assess the actual job.

Confirm scope before a visit

Ask whether the provider can handle the precise machine, tyre and wheel arrangement, and what additional access or equipment is needed. Confirm product availability, price and responsibility for the site arrangements before attendance.

For Fix My Tyre, use the enquiry to establish whether the requested work can be supported. This guide is preparation advice, not a promise to service every plant assembly. Where specialist capability is required beyond the agreed scope, arrange an appropriate provider rather than improvising.

Common questions